Team Building / Culture Development
Team Building Manage The Gray Training
We work with staff teaching how to step out of the box. In our business we get to caught up in the black and white items. We forget the gray area that our business truly revolves around. Our methods teach employees how to understand and "buy into" the work they do.
Build a Strong Culture + Staff Retention = ROI
Our experience over the past 25 years working with many Fortune 500 companies has allowed us to develop a strong Culture Development Program for clients on how to effectively become leaders.
Serv Safe Training Certified
Train the Trainer Development Program
Alcohol Training / Responsible Vendor
These are just some of the resources we use. We have developed several programs that we custom fit for your needs.
We also do training seminars & public speaking engagements to large companies and conventions
Tools To Be Successful
We supply you with the exact tools needed to make sure you are set up for long term success. We will build training Standard Operating Procedures, Financial Spreadsheets, Marketing Plans, as well as any other items needed to make sure your team is set up for success.
We have programs for Hotels, Restaurants, Conference Centers.
We have developed our own Management Development Program using best practices from Walt Disney and Marriott International.
**Visit our "Training Course Library" section to see the training courses we have that can help your business be successful.
Testimonials
" The HCM team really listened to the staff and built materials and programs that helped them do their jobs better. Staff moral really showed with their service level"
Hotel F&B Department South Florida
"Being an investor with not a lot of hospitality experience, HCM understood and helped us understand how to manage more efficiently control costs and have better marketing tools"
Hotel Developer North Florida Beach Hotel